Terms of use

1) Personal data:

All visitors can surf the www.motomarket-shop.gr website without having to provide any personal data.

Personal data (name-surname, address, phone number, email address and a password) will only be required if you decide to register.

In short, we only request the information that is really necessary for you to enjoy a unique shopping experience: timely delivery of the products you ordered, secure payment for your order and personalised service based on your needs and preferences.

How do you manage the data and information I have entrusted to you?

We use the data you have entrusted to us to offer a unique shopping experience in the following ways:

    To allow you to become a member of www.motomarket-shop.gr (as a member you have access to your old and current orders). You also receive updates about topics of interest to you.
    To deliver orders you have placed online to your premises.
    To allow you to confirm your order.
    To be able to respond to any questions or queries you have put to the Customer Service Department.
    To send you special offers and updates about new products.

We do not distribute your personal data to third parties under any circumstances (Article 11 of Law 2472/1997).

Under no circumstances do we sell or rent your personal data to third parties. That data is used solely and exclusively by www.motomarket-shop.gr to constantly improve the level of service we offer.

An exception to this commitment is cases where specific information is requested by an officer of the law in implementation of a court ruling.

How can I check how my personal data is being used?

Go to ‘My account’ and then ‘Member Personal Data’ which gives you access to all data you have entrusted to us (Right of access, Article 12 of Law 2472/1997), where you can make changes to your data, or even request that it be deleted, and in general you can submit any objections you want about the processing of data concerning you (Right to object, Article 13 of Law 2472/1997).

Lastly, the password you create when you become a member of www.motomarket-shop.gr ensures a high level of security for your data. To view any personal data you must first key in your user email and password. For that reason, this information must be safely stored so that there is no risk of it falling into the hands of third parties.

2) Payment ways

A. PAY PAL
If you select Paypal as a payment way during your order process, you will be transferred to Paypal secure environment where you can make your payment.
If you don't have a Paypal account, you can still pay with any credit or debit card without having to create a Paypal account, simply using PayPal's guest checkout service (there are some limitations to this option).

B. Bank transfer.
Please send us the bank transfer document by Fax to +30 2310 795 822 or by e-mail to sales@motomarket-shop.gr.

You can use the following bank accounts

PIRAEUS BANK:
Account: 5261-013445-717
ΙΒΑΝ: GR58 0172 2610 0052 6101 3445 717, Bic Code PIRBGRAA

ALPHA BANK:
Account: 718-00-2320-000908
ΙΒΑΝ: GR74 0140 7180 7180 0232 0000 908, Bic Code CRBAGRAA

Beneficiary: MOTO MARKET S.A. Road A5, No38. Industrial Area Sindos, 57022 Greece

C. With credit, debit and prepaid cards

You can pay your order with a credit card through secure payments from Alpha Bank

We accept credit, debit and prepaid cards Visa, MasterCard, Maestro, AmericanExpress, Diners.

You can also pay with e-wallet MasterPass

Payment Security
All payments made using the card are processed through electronic payment platform "Alpha e-Commerce" of Alpha Bank and uses TLS 1.1 encryption protocol with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key

RETURN POLICY

Retail customers have the right to cancel and return their order within 14 days, for any reason and with no justification. They have only to pay the return cost

SHIPPING TO A NON-EUROPEAN UNION COYNTRY

Customs officers examine packages arriving outside the EU in order to:

- Check for prohibited or restricted goods.
- Confirm that the description and value stated on the Customs Declaration is correct.
- Check the Customs Declaration to determine if Customs Duty, Excise Duty and/or Import VAT are chargeable.

VAT, Customs and Excise duties are likely to be paid on top of the advertised purchase price and shipping price.